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Refund Policy

60-Day Return Policy

We have a 60-day return policy, which means you have 60 days after receiving your order to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn, unused, unwashed, with tags if applicable, and in its original packaging. You’ll also need your receipt or proof of purchase.

To request a return, please contact us. If your return is accepted, we’ll provide instructions on how and where to send your package.

Please do not send items back without contacting us first. Returns sent without prior authorization may not be accepted.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

You can always contact us with any return questions at aeticon@gmail.com.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your item is damaged, defective, misprinted, or you received the wrong product, contact us as soon as possible so we can evaluate the issue and make it right.

Please include:

  • Your order number

  • A brief description of the issue

  • Clear photos of the item and the problem

If the issue is confirmed, we may offer a replacement or refund at no additional cost to you.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

  • Items that have been worn, washed, used, or damaged after delivery

  • Personalized or customized products

  • Gift cards

  • Items specifically marked as final sale

Because some Forager Society products are made to order, certain products may not be eligible for return due to a change of mind, incorrect size selection, or personal preference.

If you have questions about whether your item is eligible for return, please contact us before sending anything back.

Sale Items

Items purchased during promotional sales are generally still covered by our standard return policy unless they are specifically marked as Final Sale.

Final Sale products and gift cards cannot be returned or refunded.

Refunds

We’ll notify you once we’ve received and inspected your return and let you know whether your refund has been approved.

If approved, the refund will be issued automatically to your original payment method within 10 business days.

Please keep in mind that your bank, credit card company, or payment provider may need additional time to process and post the refund.

Original shipping charges are generally non-refundable unless the order was damaged, defective, incorrect, or otherwise required by applicable law.

If more than 15 business days have passed since your refund was approved and you still haven’t received it, please contact us at: aeticon@gmail.com